CZON Healthcare (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, www.czonhealthcare.com.
This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, submit an enquiry or appointment request, or otherwise interact with our services.
By using our website, you acknowledge and agree to the practices described in this Privacy Policy.
CZON Healthcare
Website: www.czonhealthcare.com
CZON Healthcare provides information and assistance relating to healthcare services, medical consultations, orthopaedic care, joint replacement, spine care, sports injury treatment, trauma care, rehabilitation, and other healthcare services.
For appointments, enquiries, or other information, please use the contact details provided on our website.
We may collect information that you voluntarily provide when you:
Submit an appointment request
Submit an enquiry or contact form
Request information about a healthcare service
Contact us by phone, email, WhatsApp, or other communication channels
Request a consultation
Provide information relating to your healthcare requirements
Interact with our website
Depending on the nature of your enquiry, the information collected may include:
Name
Phone Number
Email Address
Age or date of birth, where required
Address or location
Preferred appointment date or time
Healthcare or treatment requirements
Medical information or details that you voluntarily provide
Previous treatment or relevant medical information
Any other information you choose to provide
We may also automatically collect certain technical information when you use our website, including:
IP Address
Browser Type
Device Information
Operating System
Pages Visited
Date and Time of Visit
Referring website
Website usage and interaction statistics
We may use the information collected to:
Respond to your enquiries
Process appointment requests
Contact you regarding consultations or healthcare services
Provide information about available treatments and services
Coordinate consultations or healthcare-related services
Communicate appointment confirmations, changes, or reminders
Understand your healthcare enquiry and direct it to the appropriate person or department
Improve our website and user experience
Maintain business and service records
Respond to requests, feedback, or complaints
Comply with applicable legal and regulatory requirements
Where you voluntarily provide medical or health-related information, we use such information only for the relevant healthcare or enquiry-related purpose.
CZON Healthcare recognizes that medical and health-related information is sensitive.
If you voluntarily provide medical information through an appointment form, enquiry form, email, WhatsApp, telephone conversation, or other communication channel, we may use that information to understand your enquiry, facilitate communication with the relevant healthcare professional or facility, and assist with your requested healthcare service.
You should provide only information that is relevant to your enquiry or appointment.
Please note that submitting medical information through the website does not by itself establish a doctor-patient relationship or guarantee an appointment, diagnosis, treatment, or medical outcome.
Our website may use cookies and similar technologies to:
Improve website functionality
Remember user preferences
Analyze website traffic
Understand visitor behavior
Monitor website performance
Improve user experience
Support website security
You may choose to disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
Accordingly, while we take reasonable precautions to protect your information, we cannot guarantee absolute security of information transmitted through the internet.
Our website may use or contain links to third-party services, websites, platforms, appointment systems, payment services, social media platforms, analytics services, or other external resources.
These third parties may collect or process information in accordance with their own privacy policies.
CZON Healthcare does not control the privacy practices of third-party websites or services and is not responsible for their privacy policies, security, content, or practices.
We encourage users to review the privacy policies of third-party services before providing personal information.
CZON Healthcare does not sell, rent, or trade your personal information.
We may share or disclose information where reasonably necessary:
To provide or coordinate requested healthcare services
With doctors, healthcare professionals, hospitals, clinics, or authorized service providers involved in responding to your enquiry or appointment
With trusted third-party service providers who assist us with website operation, communication, technology, hosting, analytics, or other business functions
When required by applicable law, regulation, court order, or legal process
When necessary to protect the rights, safety, property, or legal interests of CZON Healthcare, patients, visitors, or others
Where you have provided appropriate consent or otherwise authorized the disclosure
We take reasonable steps to ensure that information shared with service providers is handled appropriately and only for legitimate purposes.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain appropriate records, comply with legal or regulatory obligations, resolve disputes, and enforce our agreements.
The retention period may vary depending on the nature of the information and the purpose for which it was collected.
Subject to applicable laws and regulations, you may have the right to:
Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion of personal information where legally permissible
Withdraw consent where processing is based on consent
Request information regarding the use of your personal information
Raise concerns regarding the handling of your personal information
To exercise any applicable rights, please contact CZON Healthcare using the contact details provided on our website.
Certain information may need to be retained where required by law or for legitimate legal, medical, administrative, or regulatory purposes.
Our website is intended to provide healthcare information and services to individuals and families.
We do not knowingly collect personal information from children without appropriate involvement or authorization of a parent, guardian, or responsible adult where required.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.
Where patient testimonials, photographs, videos, or other patient-related information are published on our website or marketing materials, such information will be used only where appropriate authorization or consent has been obtained, as applicable.
Patient experiences and treatment outcomes vary from person to person. Testimonials should not be interpreted as a guarantee of similar results for another patient.
If you provide your phone number, email address, or other contact details, we may use them to respond to your enquiry, appointment request, or healthcare-related communication.
Where permitted by applicable law, we may also contact you regarding relevant services, updates, or information.
You may request that certain non-essential communications be stopped.
Our website may contain links to other websites or online platforms for informational or convenience purposes.
CZON Healthcare is not responsible for the content, security, availability, or privacy practices of external websites.
Users should review the privacy policies and terms of use of external websites before providing personal information.
CZON Healthcare reserves the right to update or modify this Privacy Policy from time to time.
Any changes will be published on this page with the revised effective date.
We encourage visitors to periodically review this Privacy Policy to remain informed about how we collect, use, and protect personal information.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:
CZON Healthcare
Website: www.czonhealthcare.com
For appointments, enquiries, or other healthcare-related communication, please use the contact information and enquiry options provided on our website.
We are committed to protecting the privacy of our patients, visitors, and users and to handling personal information responsibly and transparently.
